At Hirvoja OÜ, we value your privacy and are committed to complying with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website store.hirvojafarm.com. By using our website, you agree that we may collect and use your data in accordance with this privacy policy.
This privacy policy aims to explain to you what data we collect, how we use it, and what your rights are in protecting your data. This policy applies only to our website and its visitors and does not apply to data collected through other channels.
The data controller for your information is Hirvoja OÜ.
Company registration number: 16298409
Email: anette@hirvojafarm.com
We collect and process information in accordance with the General Data Protection Regulation (GDPR) of the European Union, which came into effect on 25.05.2018.
Data Collection and Use
What Data We Collect
The information we collect includes both the information you knowingly and actively provide to us when using or participating in our services or campaigns, as well as all the information your devices send to us when accessing our products and services.
The data we collect includes information that you have knowingly shared with us when using our services or participating in our campaigns, as well as information that your devices automatically transmit to us.
Your personal data may reach us in the following ways:
- When you place an order on store.hirvojafarm.com
- When you register as a user on store.hirvojafarm.com
- When you contact us by phone, email, or online chat
- When you purchase a product on installment and enter into a lease agreement
- When you browse the website store.hirvojafarm.com
- When you provide personal data about another person who accepts the goods
- When you make payments using online banking or other electronic payment methods
- When you comment, like, or share a post on our social media account
- When you subscribe to our newsletter
- When you comment on posts on our website
Types of Data Collected
Personal Data
We only ask for personal information when it is necessary to provide you with a service. When contacting us or visiting our website, you may share the following information with us:
- First and last name
- Personal identification code
- Email address
- Mailing address, country, county, city
- Phone number
- Your purchase history and activity on our e-store
- Conversation history between you and us
- Information about your web browser and IP address
Log files
Our website store.hirvojafarm.com stores log files about its visitors. The information collected may include:
- Type of device used Internet Protocol (IP) address
- Browser type Internet Service Provider (ISP)
- Date and time of website visit
- Number of clicks made on entry and exit pages on the website
The information in log files is used for trend analysis, website administration, tracking visitor activities, and collecting demographic information. The information obtained is not intended to and does not allow for the identification of individuals.
Cookies
Like most websites, store.hirvojafarm.com uses “cookies.” A cookie is essentially a text file that is stored on a user’s device when visiting a website. Cookies are used to determine and store preferences, regional settings, service usage choices, and more.
If desired, you can disable the use of cookies in your browser settings, but doing so may disrupt the service offered to you.
Cookies are divided into persistent and session cookies. Persistent cookies remain on your personal computer or mobile device even after you close your browser or computer. Session cookies, on the other hand, are deleted immediately after you close your browser.
Cookies are classified based on their purpose:
Essential cookies: Session cookies aimed at enabling you to use the services offered on our website. These cookies help authenticate users and prevent the malicious use of user accounts. Without these cookies, we cannot provide you with the services you request.
Notification cookies: These cookies identify whether users have accepted the use of cookies on the website.
Functionality cookies: These cookies allow your browser to remember choices you make while using the website, such as saving your login details or language preferences. The purpose of these cookies is to provide you with a more personalized experience and avoid re-entering preferences.
How We Use Data
The information collected may be used for various purposes, including:
- Maintaining, managing, developing, personalizing, and expanding our website
- Collecting statistics to provide better services and/or offers and understand and analyze the behavior of our website visitors
- Identifying you by phone, message, or email
- Sending you information and soliciting feedback about our services
- Preventing fraud and protecting our website
- Enabling us to communicate with you through social media accounts
- Allowing us to read conversation history to expedite relevant advice
- Improving the quality of our service and providing more efficient browsing solutions
- Developing new products, services, or improving their functionality
- Shipping/delivering goods, processing orders, issuing invoices, ordering through online banking, and confirming or refunding your order
- Offering products and services that may interest you based on your previous orders
- Facilitating and expediting our interactions when you contact us
- For other purposes, such as data analysis, trend research, and evaluating the effectiveness of our advertising campaigns.
Instances Where We May Share Your Data
- We may share or transmit your personal data in connection with changes in our company ownership, mergers, asset sales, financing, or acquisitions. We will inform you of the transfer of your personal data and when other privacy policy terms will apply to them.
- We may share your data with our partner companies, requiring them to adhere to this privacy policy. Partner companies may include our parent and subsidiary companies, joint venture partners, or companies owned by us.
- We may share your data with our business partners to provide you with certain products, services, or campaigns.
- We may disclose your personal data for any other purpose with your consent.
- We are required to disclose your personal data if required by law. In good faith, we may also disclose your data to comply with legal obligations, protect our rights or property, prevent or detect potential violations related to the use of our services, and ensure the safety of our service users.
Retention of Your Personal Data
The company retains your personal data only as long as necessary for the purposes set out in this privacy policy. We retain and use your personal data to the extent necessary to fulfill our legal obligations (such as complying with applicable laws), resolving disputes, and enforcing our legal contracts and rules.
The company also retains log files for internal analysis purposes. Log files are typically retained for a shorter period unless the data is used to enhance security or improve the functionality of our service, or if we are required by law to retain such data for a longer period.
Processing of Children’s Data
None of our products or services are aimed at children under 13, and we do not knowingly collect data from children under 13. In case we inadvertently process the data of a person under 13, we will remove that person from all our databases.
Your Rights in Protecting Your Data
You always have the right not to share your data with us, knowing that it may affect your experience on our website. If you choose not to share your data with us, we will not treat you any differently. By providing us with personal information, you understand that we collect, store, use, and disclose it in accordance with this privacy policy. You have the right to request details about the data collected about you.
When receiving personal information about you from a third party, we protect it in accordance with this privacy policy and the laws of the Republic of Estonia. If you share third-party data yourself, you confirm that you have the right and permission to do so.
Even if you have previously consented to share your personal data with us for marketing purposes, you have the right to change your mind at any time. You always have the right to opt out of communication with us and demand that we remove your data from our databases. Occasionally, we may also request information about you to confirm your identity. If you find that the data we have collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us by email at: anette@hirvojafarm.com. We will do our best to correct any inaccurate, incomplete, misleading, or outdated information.
If you believe that we have violated relevant data protection laws and wish to lodge a complaint, please contact us using the contact information provided in this document and provide us with all the details related to the violation. We will investigate your complaint promptly and respond to you in writing, providing the results of the investigation and outlining the steps we will take to resolve your complaint. You also have the right to contact the regulatory authority or data protection authority.
GDPR Data Protection Rights
We want to ensure that you are aware of all your data protection rights. Each page user has the following rights:
- Access right – you have the right to request copies of your personal data.
- Right to rectification of data – you have the right to request that we correct any data you believe is inaccurate. You also have the right to request that we complete any data you believe is incomplete.
- Right to erasure – under certain conditions, you have the right to request the erasure of your personal data.
- Right to restrict processing – under certain conditions, you have the right to request the restriction of the processing of your personal data.
- Right to object to data processing – under certain conditions, you have the right to object to the processing of your personal data.
- Right to data portability – under certain conditions, you have the right to request that we transfer the data we have collected to a third party or directly to you.
Security of Your Data
The security of your personal data is important to us, but please remember that no method of transmitting data over the Internet or electronic storage is 100% secure. Although we do our best to protect your data, we cannot guarantee its complete security.
Hirvoja OÜ takes all reasonably necessary measures to ensure the secure processing of your data in accordance with this privacy policy and the laws of the Republic of Estonia. Your data will not be transferred to any organization or country unless there is a compelling reason and your data security is ensured.
Referral to Other Websites
You may find links to other websites on our website that do not belong to us. If you click on a third-party link, you will be directed to the website of that third party. We strongly recommend that you review the privacy policy of each site you visit.
We have no control over third-party sites and assume no responsibility for their content, privacy policies, services offered, or anything else.
Privacy Policy Updates
We reserve the right to make changes to this privacy policy document as needed. After updating the privacy policy, we will change the update date at the bottom of the document. If you continue to visit and use our website after updating the privacy policy, we will consider it your implicit consent to the changes.
Last modified: 04/19/2024